At KCL Care Limited, we provide high-quality care at cost-effective prices throughout England. Priding ourselves on the community care options that we provide, we ensure that your loved ones are happy in their own home. From respite care to companionship, our trained staff ensure that you are satisfied with the service.
Our team understand that the search for high-quality care and support is daunting. Whether it’s for yourself or for a relative, we are happy to help. The support services that we provide are of the highest quality, and we are proud of the competitively-priced options that we offer. Accredited by Disability Direct and registered with CQC, we are committed to providing a premier service.
All our staff members are trained to a very high standard, and they are required to demonstrate high levels of knowledge, skills, and competence prior to supporting people. Our staff complete a comprehensive induction course which includes the Common Induction Standards. Following this, they complete further specialist training and enrol on the Diploma in Health & Social Care.
An intensive screening process is undertaken before employment begins. This includes a Disclosure Barring Service check, a check with the Independent Safeguarding Authority, and two satisfactory references from previous employers. This ensures that our staff are reputable, reliable, and ready to assist.
Our team make a commitment to person-centred support and outcome-focused results. You or your loved ones are at the heart of our decisions, and we design and deliver tailored support that identifies and reaches your unique goals. You only have two or three support workers, which allows you to build a rapport with them. This also allows our staff to get to know you! Finding out about you is an important part of the job, and we ensure that you receive the support that you need.
No matter your needs, we are here to support you and your loved ones. Never be afraid to ask! Our team are always willing to go above and beyond to make sure that you are happy. Quality is taken very seriously at KCL Care Limited. In that regard, we regularly seek feedback from the people that we support and those that are close to them. Creating an environment of constant improvement is important, and we closely monitor our services to ensure that you are satisfied.
We pride ourselves on our reliability, and you are sure to receive the support and care that you expect. Our team have systems in place to ensure that you are supported. If your support worker rings in sick or takes annual leave, you still receive the care and attention that you need. Other agencies have difficulty with this, so we make sure that you never encounter any problems.